The Institute of Banking Personnel Selection (IBPS) has extended the online application deadline for IBPS Clerk Recruitment 2026, officially known as the Common Recruitment Process for Customer Service Associates (CRP CSA-XVI).
The recruitment drive is being conducted for 11,403 Customer Service Associate (CSA) vacancies in participating Public Sector Banks. The online registration process originally opened on 1 August 2026 and has now been extended to 28 August 2026. Candidates can also make permitted application edits and pay the application fee until 28 August 2026. The last date for printing the submitted application is 12 September 2026.
IBPS has also issued a Corrigendum regarding CRP-CSA-XVI on 21 August 2026, confirming an update to the recruitment process.
| Particular | Details |
|---|---|
| Recruiting Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment | CRP CSA-XVI |
| Post | Customer Service Associate (CSA) |
| Common Name | IBPS Clerk |
| Total Vacancies | 11,403 |
| Participating Organizations | Public Sector Banks |
| Application Mode | Online |
| Original Application Start Date | 1 August 2026 |
| Extended Last Date | 28 August 2026 |
| Last Date for Fee Payment | 28 August 2026 |
| Last Date for Printing Application | 12 September 2026 |
| Preliminary Examination | 10 & 11 October 2026 |
| Main Examination | 27 December 2026 |
| Official Website | ibps.in |
The official IBPS application portal confirms the revised closing date of 28 August 2026.
A total of 11,403 Customer Service Associate vacancies have been announced under CRP CSA-XVI.
The vacancies are distributed among participating Public Sector Banks and across states/Union Territories.
Candidates should check the official vacancy table in the IBPS notification for the complete state-wise, category-wise and bank-wise vacancy details before selecting their preferences.
| Event | Date |
| Notification Released | 1 August 2026 |
| Online Registration Starts | 1 August 2026 |
| Original Last Date | 21 August 2026 |
| Extended Last Date | 28 August 2026 |
| Last Date for Fee Payment | 28 August 2026 |
| Last Date for Editing Application | 28 August 2026 |
| Last Date for Printing Application | 12 September 2026 |
| Preliminary Examination | 10 & 11 October 2026 |
| Main Examination | 27 December 2026 |
The official application portal confirms that registration, editing and online fee payment are available through 28 August 2026. The IBPS 2026ā27 calendar schedules the CSA preliminary examination for 10 and 11 October and the main examination for 27 December 2026.
Candidates applying for the Customer Service Associate post must generally have a Bachelor's Degree in any discipline from a recognized university or equivalent qualification recognized by the Central Government.
Candidates should possess the required qualification by the date specified in the official CRP CSA-XVI notification.
Applicants should carefully read the detailed notification regarding the qualification cut-off date and other eligibility requirements before submitting the application.
Candidates are required to have operating and working knowledge of computer systems.
This means candidates should have basic knowledge of computers and the ability to work with computer applications as prescribed in the recruitment notification.
Candidates applying for a particular State/UT must satisfy the prescribed local-language requirement for that State/UT.
The local language is an important eligibility condition for the Customer Service Associate recruitment. Candidates should check the state-wise language requirement before selecting their preferred State/UT.
The prescribed age limit for IBPS CSA recruitment is generally:
Age relaxation is available to eligible reserved categories according to Government of India guidelines.
| Category | Age Relaxation |
| SC/ST | 5 years |
| OBC (NCL) | 3 years |
| PwBD | 10 years |
| Ex-Servicemen | As per applicable rules |
| Other eligible categories | As per Government rules |
Candidates should check the official CRP CSA-XVI notification for the exact age cut-off date and category-wise relaxation provisions.
The application fee for IBPS Clerk/CSA Recruitment 2026 is:
| Category | Application Fee |
| SC/ST/PwBD | ā¹175 |
| All Others | ā¹850 |
The fee includes applicable intimation charges as prescribed by IBPS.
Candidates can pay the fee online using the payment methods available on the IBPS application portal.
The Customer Service Associate post offers a competitive salary in the participating Public Sector Banks.
The basic pay and applicable allowances are governed by the banking industry's applicable pay structure and service rules.
Selected candidates may receive benefits such as:
The actual monthly salary may vary depending on the bank, place of posting, allowances and deductions.
The IBPS Clerk/CSA selection process consists primarily of:
Unlike some other banking recruitment processes, there is no interview stage for the IBPS CSA recruitment.
Candidates who qualify in the Preliminary Examination are shortlisted for the Main Examination. Final allotment is made on the basis of the applicable recruitment rules, merit, vacancies and candidate preferences.
The Preliminary Examination consists of three sections:
| Subject | Questions | Marks | Duration |
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
The Preliminary Examination is conducted in online mode.
Candidates must qualify the examination according to the prescribed sectional and overall requirements to be shortlisted for the Main Examination.
The Main Examination tests candidates in areas including:
The Main Examination carries greater weight in the final selection process.
Candidates should refer to the latest CRP CSA-XVI notification for the exact number of questions, marks, sectional timing and other examination instructions.
There is a penalty for incorrect answers in the objective tests.
Generally, one-fourth (1/4) of the marks assigned to a question is deducted for each wrong answer.
No marks are deducted for questions that are left unanswered.
Candidates should therefore attempt questions carefully.
According to the IBPS 2026ā27 examination calendar:
10 and 11 October 2026
27 December 2026
The dates are subject to the applicable IBPS schedule and subsequent official notifications.
Candidates should keep the following documents and information ready while applying:
The photograph, signature, thumb impression and handwritten declaration must meet the prescribed size and format requirements.
Eligible candidates can apply online through the official IBPS recruitment portal.
The official IBPS registration portal currently shows 28 August 2026 as the closing date for registration, application editing and online fee payment.
Candidates who could not complete their applications by the original deadline of 21 August 2026 have been given additional time.
The revised deadline is:
28 August 2026
The extension applies to registration, permitted application editing and online fee payment.
Candidates should not wait until the final hours because heavy traffic or technical problems may affect the application process.
IBPS Clerk/CSA recruitment is a Public Sector Banking job.
| Category | Details |
| Sector | Public Sector Banking |
| Organization | IBPS |
| Participating Employers | Public Sector Banks |
| Post | Customer Service Associate |
| Job Type | Banking/Clerical |
| Private Sector Job | No |
| Government/PSB Job | Yes ā Public Sector Bank recruitment |
IBPS itself is an autonomous body that conducts recruitment processes for participating banks. The selected candidates are appointed by the participating Public Sector Bank to which they are allotted, rather than becoming Central Government civil servants.
Candidates should carefully verify:
The IBPS application portal itself states that submission of an online application does not automatically mean that the candidate has fulfilled all eligibility conditions; applications remain subject to scrutiny and may be rejected if the candidate is subsequently found ineligible.
